Agents that take action — with humans in the loop.
Tool use, audit trails, escalation routing. Built to be trusted.
Most agent demos look magical and fail in production. Ours are designed for the opposite: every action logged, every decision reversible, and human approval gates wherever the stakes call for them. Sales, ops, support, internal — wherever your workflow spans multiple systems.
Engineering, not slides.
Tool-Using Agents
Agents that call your APIs, query your DB, send Slack messages, file tickets. Scoped permissions per tool.
Human-in-the-Loop Gates
Approval steps for high-stakes actions (sending money, sending email, binding policies). Configurable per workflow.
Audit Trails
Every prompt, every tool call, every output stored. Compliance-ready, debuggable, replayable.
Escalation Routing
Knows when to hand off to a human. Routes by topic, urgency, account tier — whatever your rules require.
Multi-Channel Interfaces
Slack, Telegram, email, web chat, voice — same agent brain, channel-specific UX.
Long-Running Workflows
Resilient to provider outages, model timeouts, partial failures. State persists; agents resume.
From idea to production.
Workflow modeling
We map the steps a human takes today, then identify which steps the agent owns, which it assists, and which always stay human.
Tool inventory & scoping
Catalog every external system the agent touches. Permission scopes designed before code is written.
Safety-first build
Approval gates and audit logging implemented before any 'autonomous' behavior. We don't ship unrestricted agents.
Pilot, measure, expand
Roll out to one team / one workflow first. Earn the next expansion.
Models & tools we reach for.
Common questions.
Will the agent do something it shouldn't?
Not on production-write actions — those go through approval gates. The agent can suggest, draft, and act on read-only operations independently.
How do you measure agent quality?
Task-completion rate, escalation rate, time-to-resolution, and human-corrections-per-1000-actions. We instrument from day one.
Can it replace a customer support team?
Augment, not replace. Best outcomes: agents handle the 60% of routine work, humans get the 40% that needs judgment.
Let's scope it together.
Free 30-minute call. Bring your problem statement and current stack — we'll tell you honestly whether it's worth the build.