ScriptShop
Telemedicine commerce, ready out of the box.
Launch a DTC telehealth brand without rebuilding the spine. ScriptShop ships with dynamic medical intake, state-aware provider routing, e-prescribing, pharmacy fulfillment, subscription auto-refill, and Stripe Connect provider payouts — already wired together.
Every workflow your team actually runs.Modeled in software, not bolted on top.
Dynamic Medical Intake
Branching questionnaires gated to product eligibility. Photo upload, conditional logic, choice options — captured into structured visit records.
Provider Review Workflow
Every Rx order spawns a visit: Skin Profile → Provider Review → Sign → Submit. Providers can flag, leave clinical notes, request more info from patients.
State-Aware Provider Routing
Visits auto-assigned to a licensed clinician whose state coverage matches the patient. No manual triage, no compliance gaps.
Patient ↔ Provider Messaging
Secure threaded chat across patient, provider, clinic-admin, and platform-admin roles. Seen tracking, offline-email fallback, canned-reply snippets.
Prescription Catalog & Refills
Master Rx catalog with RxCUI, directions, days-supply, refills, pharmacy notes. Per-patient prescriptions bi-directionally synced with the e-prescribing system.
Subscription Auto-Refill
Pause, skip, resume. Billing-cycle anchor, retry on failed charge, grace period. Built-in trial-bottle logic for first-purchase offers.
Pharmacy Fulfillment
Rx fulfillment via Curexa partner. OTC fulfillment via SWIMS multi-warehouse with state-based routing (CA warehouse covers Pacific + Mountain states).
Provider Payouts via Stripe Connect
Per-visit clinician fees auto-transferred to the provider's connected Stripe account on visit milestones. No manual invoicing.
Multi-Brand Ready
Multi-channel data model is wired through every entity. Roll out additional telehealth brands on the same instance without rebuilds.
AI where it pays back.
Applied to the workflows that bottleneck your team — not bolted on for marketing. Every model touchpoint maps to time your team would otherwise spend.
Intake Triage Assist
AI pre-screens medical intake responses before they hit the provider — flags urgent presentations, surfaces contraindications, drafts a clinician-ready summary.
Clinician Note Drafting
Provider reviews intake + photos; AI drafts the clinical note in their voice. Provider edits and signs. Cuts visit-handling time materially.
Patient FAQ Agent
Common questions about Rx, refills, shipping, and side-effects handled conversationally — with strict escalation rules so anything clinical lands with a human.
Refill Behavior Prediction
Predicts pause/cancel risk on subscriptions and surfaces save-offer moments. Retention without spamming.
Built for the roles that actually do the work.
Patient (Customer)
Completes intake, talks to clinician, manages subscriptions.
Medical Provider
Reviews visits, signs prescriptions, replies to patients.
Medical Provider Admin
Clinic-side operations: roster, schedule, payouts.
Super Admin
Platform-wide config, channel branding, integration credentials.
Customer Support
Routine patient questions via canned snippets, escalation routing.
Pharmacy Partner
Receives orders, ships, updates fulfillment status.
Compliance Lead
Audit trails, consent records, state-licensure coverage map.
Brand Operator (Multi-tenant)
Runs their channel: branding, providers, pharmacy partner, payments.
Production-grade today.
Let's walk through ScriptShop for your team.
30-minute live walkthrough — bring your real workflow, real numbers, real edge cases.